Our site is dedicated to bringing quality, affordable trade show displays and graphics to the widest possible audience. We've been doing that for over 25 years, but this website is a new way to make our products and services available to even more people.
Trade shows are important in most industries, and for some, trade show success is critical to their business. This puts a tremendous amount of stress and pressure on the people responsible for making sure their business's trade show goes smoothly. We understand this, and it's why we take every order and every deadline seriously, to help relieve some of that stress. Whether it's a small or large job, when customers put their trust in us by placing an order, we do everything in our power to make sure that order is completed correctly and on time. By doing our job correctly, we take the strain off our customers so they can focus on making their trade show successful.
That seems like common sense. After all, that's what we're being paid to do. When shopping online, and the order shows up on time as expected, most of us take that for granted because it's what we paid for. Unfortunately, many companies today don't seem to understand this basic responsibility. New customers often feel they have to constantly follow up to make sure their order is going to be done on time, which makes us realize that they've been trained to do that by the poor performance of our competitors. We've found that a positive side effect of taking pride in our work and actually caring how each job turns out is that it makes for repeat customers who refer their friends and colleagues to us. Simple things like answering the phone, responding quickly to e-mails, helping resolve problems as fast as possible, and providing timely answers to questions are things we do because it's how we believe a professional business should behave, but these are other examples of things that differentiate us in the industry.
Since trade show displays are almost always purchased with a deadline looming, another way we help alleviate stress for our customers is by offering fast standard turn around times and even faster rush options. During checkout, we show the expected delivery date of every order based on what is being purchased and the shipping method selected. We also offer the option of entering a specific due date so our system can select the least expensive shipping method, and if necessary, rush services, that will meet that due date. This is another of the things that makes us different from the competition, and the fact that no one else offers this capability is an indication of the technical difficulty involved. While it doesn't sound ground breaking, with the wide range of products and services we offer, it was a very time consuming and expensive feature to add. But, it's just another example of our commitment to making purchasing trade show displays and graphics from us a stress free experience.
We're happy you've found our site and hope you'll give us a try. We'd love to be your favorite supplier of trade show displays and graphics and promise to work hard earn your business.